Frequently Asked Questions
Typically, all relevant measurements are provided in the listing images, or under the “specifications” tab near the main description on the listing page.
VESA is a set of standards for the manufacturing of flat screen televisions and PC monitors. Most manufacturers comply with this standard by adhering to an industry wide “hole pattern” on the back of their displays for mounting purposes. A VESA hole pattern is measured in both horizontal and vertical distance between mounting holes. For example, VESA 75x75 means your TV mounting holes are 75mm apart horizontally and 75mm apart vertically. VESA 600x400 means your TV mounting holes are 600mm apart horizontally and 400mm apart vertically.
Gas spring mounts must be adjusted to counterbalance the weight of your monitor. This can require that you turn the adjustment bolt multiple times. To learn how to adjust the tension of your monitor mount, watch our video here.
Not all items have additional accessories or can be purchased as parts. However, you can contact customer service for replacement part or hardware requests.
Please note, as your questions come in and are answered, we will continue to post questions and answers to the most pressing comments.